Government of Gujarat won three awards at the National e-Governance Awards, given by Governmnt of India
The Chief Minister’s Office, Government of Gujarat was awarded the Gold Award for SWAGAT programme for its outstanding performance in citizen-centric delivery through the State Wide Attention on Grievances with Application of Technology. SWAGAT has been running systematically for over 7 years resulting in 96% cases being resolved to date.
Gujarat’s Integrated Water-Shed Management Program (IWMP) won Silver Award for innovative technology usage in e-Governance. Gujarat is the first state to apply Satellite GIS to fully plan, implement and monitor watershed management. The GIS Satellite imagery is used to transparently identify watershed boundaries and most needy areas. GPS and mobile software are used to feed data and create maps to plan and to monitor progress. Gujarat State Watershed Management Agency (GSWMA) has used technology to benefit 1,048 villages, 7.08 lakh hectares, and 2.5 Lakh farmers.
Rajkot Municipal Corporation e-Governance won Bronze Award for innovative technology usage in e-Governance. All of Rajkot’s civic services have been covered with ‘M-Governance’ Mobile Governance. Over 1 lakh SMS alerts were sent for Property Tax, Birth registration, Awas Yojana instalment and other services. Over 49,000 SMS alerts were sent for out-standing dues and Rajkot Municipal Corporation’s dues have doubled to 320 Crore. A 24×7 Call Centre registers complaints through phone, SMS and website. Since 2009, citizens have sent more than 1.6 lakh SMS complaints to the call centre. Over 55,000 Vaccination SMS alerts were sent for timely immunization coverage.
Meanwhile, EliteCore won the Nasscom Award for Innovation for its UTM Product. Great going for Gujarat !